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Consumer Device Safety & Risk Operations Specialist, User Safety & Risk Operations

senior

OpenAI·San Francisco·$252,000 - $335,000

$252,000 - $335,000

On-siteOperations

Source checked 8 hours ago. Posted 26 days ago.

GTM Technical Onboarding Program Manager

OpenAI

San Francisco·$240,000 - $266,000

$240,000 - $266,000

mid

RemoteOperationsVerified

Source checked 8 hours ago.

Posted 1 month ago.

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About the Team

The Enablement team translates OpenAI's product innovation into real-world customer impact by equipping customer-facing teams with the knowledge, practice, and frameworks they need to succeed.
Within GTM onboarding, we establish a shared foundation during the first 30 days and build deeper role readiness for technical GTM teams as they progress through ramp.

About the Role

OpenAI is hiring a GTM Technical Onboarding Program Manager to define and deliver the role-specific onboarding experience for technical customer-facing GTM roles.
Foundational onboarding establishes a common baseline during the first 30 days. This role owns the deeper development that follows, with a particular focus on days 30–90, when new hires need to translate product and deployment knowledge into practical, job-specific capability.
You will partner with technical GTM leaders, Product, and subject-matter experts to turn complex product and deployment concepts into role-specific curricula, hands-on practice, assessments, certifications, and manager reinforcement.

Success means technical GTM new hires build the product fluency, scoping ability, solution judgment, and customer-facing confidence required for their roles. Managers have clear readiness signals, learning experiences stay current as products evolve, and role-specific ramp becomes repeatable across teams and regions.

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